Electro-Voice ZLX-BRKT Owner's Manual Page 21

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Electro-Voice ZLX Series Owner’s Manual 21
Troubleshooting
Problem Possible Cause(s) Action
1. No Sound Amplifier Connect a known working test speaker to the amplifier outputs. If there is no sound,
check that all the electronics are on, the signal routing is correct, the source is active,
the volume is turned up, and so on. Correct/repair/replace as necessary. If there is
sound, the problem is in the wiring.
Wiring Verify that you have connected the correct wire pairs to the amplifier. Play something
at low level through the amplifier (for example, from an MP3 device). Connect the test
speaker in parallel with the malfunctioning line. If the sound level has gone or is very
weak, the line has a short in it (possibly a severe scrape, pinch, or staple puncture). If
the sound level is normal, the wire is open (possibly a cut wire or a missed connection).
Using the test speaker, move down the line and test each connection/junction until you
find the problem and correct it. Observe proper polarity.
2. Poor
Low-Frequency
Response
WITH SUB menu-
cross-over frequency
activated
Select the OFF position if no subwoofers are used with this system. For further
information, see the LCD DSP Controls.
3. Intermittent output
such as crackling
or distortion
Faulty Connection Check all connections at amplifier and speakers to ensure they are all clean and tight. If
the problem persists, it may be in the amplifier or wiring. See Problem 1.
4. Constant noise
such as buzzing,
hissing, or humming
Defective source
or other electronic
device
If the noise is present but no program material is playing, the likely cause is the signal
chain in the electronics. Evaluate each component as necessary to isolate the problem.
Poor system
grounding or
ground loop
Check and correct the system grounding, as required.
Incorrect gain
structure
Verify level controls of the source are properly structured by using the VU meeter
indicator on the LCD screen. If the VU meter bar is solid or the system indicates LIMIT
the input or source level is too high. For further information, see the Quick Setup.
5. No sound produced
with microphone
connected to INPUT 1
or INPUT 2
Microphone requires
phantom power
Use a dynamic microphone that does not require phantom power. If using a
microphone that requires phantom power, an external phantom power source will be
needed.
Input gain knob is not
in the MIC position
Slowly increase the input gain knob level to engage the microphone pre-amp.
6. Sound is distorted
front LED is OFF, LCD
screen LIMIT is ON.
Excessive input level Reduce the input level or loudspeaker level knobs to prevent limit.
Incorrect gain
structure or source
input (mixing console/
preamp) is overdriven
Verify level controls of the source are properly structured by using the VU meeter
indicator on the LCD screen. If the VU meter bar is solid or the system indicates LIMIT
the input or source level is too high. For further information, see the Quick Setup.
8. Microphone
produces acoustic
feedback when input
level is amplified.
Incorrect gain structure Reduce the microphone levels at the mixing console or input source. If the microphone
is connected directly to the speaker reduce the input level on the speaker. Positioning
the microphone close to the sound source will increase gain-before-feedback. See
Problem 6.
MODE is set to
MUSIC or CLUB
Change the MODE to LIVE or SPEECH. For further information, see LCD DSP
Controls.
Microphone position is
too close to the front of
the speaker
Whenever possible setup the speakers so the microphone is behind them. If using the
speakers in a monitor position aim the speaker to the back of the microphone.
If these suggestions do not solve your problem, contact your nearest Electro-Voice dealer or Electro-Voice distributor.
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